Our Staff


Frank O'Brien

Frank O'Brien

Owner and President

Francis X. O'Brien is the President and Owner of Toomey-O'Brien Funeral Home. Frank is very involved in the community. He was President of West Springfield Rotary Club, Board of Directors for the West Springfield Boys & Girls Club, Corporator of Westfield Bank, and member of St. Thomas School Board. He is the only Certified Preplanned Funeral Consultant in Western Massachusetts. Frank received his BA from Saint Anselm College and his Associate Degree in Mortuary Science from New England Institute.



Ellen O'Brien

Ellen O'Brien

Vice President

Ellen O'Brien is Vice President of Toomey-O'Brien Funeral Home and serves as the Director of Prearrangement Services. Ellen applies her funeral service counseling and preplanning expertise to provide excellent burial, preplanning, and cremation services to the community. A licensed funeral director and embalmer, she holds a National Board Certificate. An active member of the community, she is a member of the local Rotary Club and serves on its Board of Directors, a member of the Advisory Board at Holyoke Community College, a member of the Chamber of Commerce. Ellen holds a Bachelor of Arts Degree from the Elms College, and a Associate Degree in Mortuary Science from New England Institute.


Steven M. Gould

Steven M. Gould

Lead Funeral Director and Embalmer

Steve graduated from the New England Institute of Fine Arts & Sciences with an Associates Degree in Mortuary Science in 1987. He started his career with Toomey-O’Brien Funeral Home in 1992 and has served the families of West Springfield and the surrounding communities for over 20 years. He is an active community volunteer and a sports enthusiast. He resides in Easthampton with his wife Judy.


Pamela Fortier

Pamela Fortier

Licensed Funeral Director and Embalmer

She has been with Toomey-O’Brien since June 2011. Pamela grew up in Great Falls, Montana, moving to Westfield, MA in 1997 and was a graduate of Westfield High School class of 2000. In 2003 she enlisted in the US Navy as a Corpsman and was honorably discharged in 2009. With enlistment complete, Pamela then attended the New England Institute of Funeral Service in Newton, MA and graduated in 2012 with a degree in Applied Arts and Sciences.  In her spare time she volunteers at the Pioneer Valley USO at Westover AFB in Chicopee, MA.


John O'Brien

John O'Brien

Founder

John O'Brien took over Toomey-O' Brien Funeral Service in 1968 and was Owner and President for over 25 years. He is now semi-retired, still serves on the Board and still remains an integral part of the business. He enjoys his winters in Florida. John received his degree from New England Institute in1969.


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